DynamoDB Outage

Incident Report for Game Server Services

Resolved

2025-10-20 09:10 (UTC), us-east-1 rejoined the service delivery.
Posted Oct 20, 2025 - 18:33 JST

Monitoring

We are pleased to announce that routing to us-east-1 began to be cut off around 2025-10-20 07:40 (UTC). By around 2025-10-20 08:07 (UTC), the switchover was complete, with all traffic now flowing to the secondary region (us-west-2), and the outage has been resolved.
However, the outage in AWS us-east-1 continues. Once restored, us-east-1 will rejoin service delivery.
We will notify you again when us-east-1 returns to service delivery.
Posted Oct 20, 2025 - 17:47 JST

Update

We have confirmed that the issue is still ongoing.
Posted Oct 20, 2025 - 16:58 JST

Update

A case has been created in the AWS Health Dashboard.
Please check the following for detailed recovery status.

https://health.aws.amazon.com/health/status
Posted Oct 20, 2025 - 16:29 JST

Update

Errors have been confirmed across multiple components, not limited to DynamoDB.
Posted Oct 20, 2025 - 16:27 JST

Identified

Due to an AWS DynamoDB outage, ongoing service disruptions are occurring in the us-east-1 region of GS2.
Posted Oct 20, 2025 - 16:10 JST
This incident affected: Cloud Platform US-EAST-1 (AWS dynamodb-us-east-1).